FAQ
PRODUCT 1: COTTON CANDY NATURAL HOT & COLD THERAPEUTIC WRAP
Frequently Asked Questions (FAQs)
1. What is the Cotton Candy Hot & Cold Therapeutic Wrap used for?
It is used for natural relief from sore muscles, knee pain, neck pain, headaches, joint pain, menstrual cramps, and general body aches.
2. How does the wrap provide pain relief?
The wrap uses natural heat or cold therapy. Heat relaxes muscles and improves circulation, while cold reduces inflammation and swelling.
3. What is inside the therapeutic wrap?
It is filled with flaxseeds, lavender flowers, and essential oils inside a soft cotton–linen fabric.
4. How do I heat the wrap?
Place it in a microwave for 3–4 minutes. Always test the temperature before applying.
5. How do I use the wrap for cold therapy?
Keep the wrap in the freezer, then take it out and apply directly where needed.
6. Can the wrap be washed?
No, it cannot be washed. Only use a damp cloth for spot cleaning.
7. How should I store the wrap?
Store it in the freezer when not in use to maintain freshness and cold therapy readiness.
8. Is the product safe for children?
It is not suitable for children under 3 years of age.
9. Can I use the wrap daily?
Yes, it is safe for daily use for both hot and cold therapy depending on your need.
10. Does the wrap have a fragrance?
Yes, the natural lavender flowers provide a mild, calming fragrance.
PRODUCT 2: COTTON CANDY MIGRAINE / EYE MASK
Frequently Asked Questions (FAQs)
1. What does the Cotton Candy Migraine/Eye Mask help with?
It helps relieve headaches, soothe tired eyes, reduce tension and stress, and promote better sleep.
2. What is inside the eye mask?
It is filled with natural, unscented flaxseeds inside a soft cotton–linen fabric.
3. Can the mask be used for both hot and cold therapy?
Yes, the mask is designed for both warm and cold treatment.
4. How do I heat the mask?
Microwave it for 60–100 seconds and then place it over the eyes or forehead. Check temperature first.
5. How do I use it for cold therapy?
Keep it in the freezer, remove, and place over your eyes or forehead for cooling relief.
6. Can I wash the eye mask?
No. Only spot clean with a damp cloth. Do not immerse in water.
7. Is the product scented?
The mask contains unscented flaxseeds, so there is no added fragrance.
8. Is the eye mask heavy on the eyes?
No, it has a gentle weight that relaxes facial muscles without causing pressure.
9. Is it safe for children?
It should not be used by children under 3 years due to small fill pieces.
10. How should I store it?
Store it in the freezer to keep it ready for cooling use and maintain freshness.
PRODUCT 3: COTTON CANDY PAIN RELIEF MASSAGE OIL
Frequently Asked Questions (FAQs)
1. What does the Cotton Candy Pain Relief Massage Oil help with?
It helps relieve joint pain, muscle soreness, inflammation, post-workout fatigue, and everyday body discomfort.
2. What are the main ingredients?
The oil contains:
- Coconut Oil
- Almond Oil
- Lavender Oil
- Pain Relief Herbs
- Vitamin E
3. Is the oil fast-absorbing?
Yes, it is designed to absorb quickly into the skin for deeper and faster relief.
4. Does the oil have a fragrance?
Yes, the lavender oil provides a calming, soothing aroma.
5. How do I apply the oil?
Put a few drops on the area where relief is needed and gently rub by hand or cotton.
6. Should I test for allergies before use?
Yes. Apply 1–2 small drops first to check for any allergic reaction.
7. Can I use the oil every day?
Yes, the oil is safe for daily or regular use.
8. Is the oil suitable for all skin types?
It is generally suitable for most skin types, but those with sensitive skin should always patch test first.
9. What is the net volume of the bottle?
The bottle contains 100 ml of massage oil.
10. Are there any precautions?
Yes:
- Keep away from children
- Avoid contact with eyes
- For external use only